Current Environment:

We now offer life-changing specialty pharmacy services designed to simplify every aspect of your care. From obtaining financial assistance, to navigating through your insurance benefits, coordinating with providers, and managing refills, Boston Children’s Pharmacy patient liaisons will integrate with your clinic to help alleviate that stress so you can focus on what really matters — enjoying your life.

Are you a patient?

Treating chronic conditions is complex. We can help!

Boston Children’s pharmacy closely connects your clinic care with your pharmacy care. As part of an integrated team, our pharmacy liaisons and clinical pharmacists specializing in your condition will partner with you to help navigate the complex world of specialty pharmacy. They will provide education tools and material to support your ongoing treatment over time.

Our team will help answer and address insurance-related questions and conduct prior authorizations. We also offer language and interpretation services to help patients who speak a language other than English to better communicate with our care team. Our goal is to provide fully integrated services to deliver the best possible care to you.

Disease states we treat include:

Patient services include:

  • consultations, education, medication counseling
  • personalized refill coordination
  • monitoring for adherence, nutrition, side effects, and drug interactions
  • medication authorizations
  • medication appeals
  • financial assistance programs
  • prescription transfers
  • coordination of care with providers and other pharmacies
  • delivery for all medications, at no extra cost

Boston Children’s Hospital offers free language assistance to patients whose primary languages are not English or for those who are visually/hearing impaired. Patients may call our Language Assistance Services at 617-355-7198, the TTY/TDD line at 617-355-3443 or email us at

Our pharmacists monitor your treatment therapy for adherence, nutrition, drug interaction, side effects, and refills. Additional information may be found at the National Institutes of Health, which has an informative and searchable portal that has comprehensive information on medications.

Patient bill of rights and responsibilities

Are you a provider?

We provide fully integrated services to deliver the best possible care to your patients.

The Boston Children's Pharmacy care team is comprised of pharmacy liaisons and clinical pharmacists that work together to support your clinical team and your patients.

Provider services include:

  • assistance obtaining insurance prior authorizations
  • utilize a specialty pharmacy-accredited disease management platform to monitor patients for their duration of therapy
  • financial assistance programs
  • personalized (live person) refill reminders for patients
  • assistance with appeals
  • assistance with prescription transfers
  • no-cost shipping to patients' homes

Contact us

Our specialty pharmacy provider is located at 283 Longwood Ave., Boston, MA 02115 USA. We are open 8:30 a.m. to 5 p.m. Eastern time, excluding weekends and federal holidays. For more information or for patient questions, please call us at 617-919-5330 or toll free at 833-515-2813.

Pharmacy | Contact Us

Contact the Department of Pharmacy