Internet Access | Overview
To help you stay connected with your life beyond the hospital, Boston Children's Hospital has high-speed Internet access in every inpatient public area in the main hospital building. Children in the hospital can easily stay in touch with friends, relatives, and their teachers.
We have Wifi-enabled areas throughout the hospital, including:
- inpatient public areas
- outpatient waiting areas
- main cafeteria
- Hale Family Center for Families
- Patient Entertainment Center
The hotspots include a content filter with a blocking profile, which prevents access to offensive and illegal websites.
Hotspots are intended for the exclusive use of Boston Children's patients, family members, employees, and visitors with legitimate hospital business.
Boston Children's Hospital is not responsible for any hardware or software issues that may arise while using a hotspot.
By accessing a hotspot, you assume all risk and responsibility for using this system.
A hotspot is not intended to create a secure environment during public use. Because this is an open public network, we recommend that subscribers use personal antivirus, firewall, and virtual private network (VPN) software on their devices if security is a concern.
Frequently asked questions
There are WiFi enabled areas for patients and families in the inpatient and outpatient areas, the main cafeteria, the Hale Family Center for Families, and the Patient Entertainment Center.
Although WiFi is enabled in many areas around the hospital, the signal may be stronger in some locations. For example, you may need to move away from the windows where the signal may be weaker.
The system times out after 15 minutes of inactivity.
Because this is an open public network, we recommend that you use personal antivirus, firewall, and virtual private network (VPN) software on your device if security is a concern.
Computers are not provided by the hospital, but patients or families who bring their own laptop computer can connect to the Internet free of charge. If you do not have your own computer, computers, and Internet services are available:
- for patients in the resource or activity room located on the sixth, eighth, and ninth floors of the hospital
- for patients and families in the Hale Family Center for Families